Privacy Policy

Privacy Policy

Effective Date: March 2025

Platform Name: Wapified

Website: www.wapified.com

At Wapified, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you access or use our platform.

1. Information We Collect

We may collect the following types of information:

1. Personal Information: Name, email address, phone number, company name, billing details.
2. Usage Data: IP address, browser type, pages visited, time spent on the platform, referring URLs.
3. Communications Data: Messages sent through the platform, customer support chats, and feedback.
4. Device Information: Device type, operating system, and other identifiers.

2. How We Use Your Information

We use your information to:

1. Provide and improve our services
2. Process transactions and send billing invoices
3. Personalize user experience
4. Send account-related updates and notifications
5. Respond to customer support requests
6. Analyze platform usage for optimization and security

3. Legal Basis for Processing

We process your personal information based on:

1. Contractual necessity – to deliver the services you've requested
2. Legitimate interests – to operate and improve our platform
3. Legal obligations – to comply with applicable laws
4. Consent – where required for marketing communications

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share data with:

1. Trusted service providers for payment processing, hosting, or analytics
2. Legal authorities if required by law or to protect our rights
3. Integration partners you authorize (e.g., CRMs, email tools)

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

1. Maintain session information
2. Analyze user behavior
3. Improve our website performance

You can control cookie settings through your browser.

6. Data Security

We use industry-standard encryption, secure servers, and access controls to protect your data. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your region, you may have the right to:

1. Access the personal data we hold about you
2. Request correction or deletion of your data
3. Withdraw consent at any time
4. Object to processing or request data portability

To exercise any of these rights, contact us at support@wapified.com.

8. Data Retention

We retain your information as long as your account is active or as needed to comply with our legal obligations. Upon request, we can delete your account and associated data.

9. Third-Party Links

Our website may contain links to third-party services or tools. We are not responsible for their privacy practices. Please review their policies before interacting with them.

10. Children’s Privacy

Wapified is not intended for use by individuals under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services implies your acceptance of any updates.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

📧 Email: supports@wapified.com

🌐 Website: www.wapified.com